- What do your customers/clients think of you?
- Are your staff happy?
- Are you concerned about work related stress?
undertakes client feedback, employee surveys and work related stress surveys for all types of businesses.
Client feedback surveys
- Why do your clients buy from you?
- What other products or services would they like to buy from you?
- Would your former clients like to hear from you?
- How much would your business benefit from finding out what your clients really think?
Use the
Client Feedback System to find the answers to these questions and much more.
The
Client Feedback System provides you with the information you need about your customers to meet the ISO 9000 and related standards.
The
Client Feedback System provides you with the benefit of an independent survey of your clients' views. It has been designed to suit all budgets and business types offering postal, telephone, email and web based surveys, one to one interviews or focus groups.
"Guessing what your customers think of you is one thing, actually knowing what your customers think about you is quite another"
"We were very comfortable allowing Mark and Jenny to contact our customers - they handled the work in a very professional way."
Find out what your clients want… so they buy more from you, more often.
Employee surveys
The
Employee Feedback System enables you to find out the views of your employees.
It has been designed to suit all budgets and business types offering postal, telephone, email and web based surveys, or focus groups.
All employee surveys / consultations are tailored to your individual needs and will also replicate questions used in other employee surveys. We would be pleased to discuss your specific requirements.
"Thanks to the thorough job that Research Plus+ did in assisting Norfolk Probation Area with its annual staff survey, we have been able to identify key areas for improvement."
Work Related Stress Surveys
Using the Health and Safety Executive (HSE) Indicator Tool we can measure work related stress amongst your staff as part of implementing the HSE Stress management standards
"It helped us to focus on areas that needed improvement"
Business Research clients include:
- Cookes Pianos and Organs
- Homeserve Emergency Services Ltd
- National Probation Service Lincolnshire
- National Probation Service Norfolk
- The National Trust East of England
